After studying at Cardiff University and working for Emirates Airline as a member of Cabin Crew, Fern began her career in Film on set in amongst the lights, camera and action! She soon went on to coordinate the stunt, locations, shipping and accommodation departments for several blockbuster movies. Fern has toured the world living out of a suitcase for the past five years learning what to expect from a hotel and what we all really hope for when checking in. She has a great understanding of both the needs of the guest and the people behind the scenes making the bookings.
Ollie has had successful careers as both a professional racing driver and a stunt driver in film and TV. During his career, he has spent a huge amount of time in hotels and apartments throughout the world, networking and building connections within the industries. Having used services similar to that of Penguin London, he completely understands the relationships from both sides which is important for providing a high level of service to our clients.
Alicia has over 7 years experience in the travel industry, specialising in group bookings for major airlines. From aviation group sales and operations, to travel consultant and recently senior incident analyst, she has become a groups booking expert.
Alicia is dedicated to blending her wealth of experience in the travel industry with the entertainment industry to provide you with a bespoke, personable service. With a proven track record of leading teams, managing technical work, and providing top-tier customer service, she will be sure to provide our clients with the best service possible.
Emily’s professional experience has afforded her with a keen eye for customer excellence through various customer-service focused roles across multiple sectors, from Travel and Tourism to IT and Tech. Since studying International Business at University, Emily has developed a strong passion for experiencing new cultures and travelling to unique destinations, seeking to cultivate the same memorable experiences for all her customers.