Services
A selection of the services we offer
Services
With access to over 1 million hotels and apartments worldwide, we will always find the perfect accommodation option to suit your requirements. We negotiate rates on your behalf to ensure you’re getting the very best price and we guarantee that our price will never be beaten by online sites or other agencies. Once in-house, our friendly team are on-hand to support you around the clock with any questions or concerns you may have. Whether you’re looking for something clean, basic and convenient, or you’re looking for five-star luxury, we will work on your behalf to find you the perfect solution.
Flights
As a full IATA member agency, our team are qualified to ticket flights directly with the airlines on your behalf and have access to the very best prices at 440 airlines. We understand the complexities of travelling around the world and will always find you the fastest, most convenient travel route to suit your plans and budget. Whether you’re looking for a low-cost short haul option or a first class long-haul trip, we will guarantee the best available flexibility and cancellation terms if ever your plans were to change. No matter the class of your flight, all of our clients receive first class support from our friendly team to ensure you journey goes as smoothly as possible.
Private Jets & Helicopters
Penguin London are an independent broker of private aircraft and we have access to the largest network of aircraft operators in the world. We only work with the safest and most reliable operators and use our experience and relationships to ensure we find the perfect aircraft for your budget and requirements. We offer all aircraft types from turbo-prop planes and helicopters to commercial airliners so whether you are booking for an individual passenger or and entire film crew, we will find your perfect aircraft. We understand that all of our clients have different needs and requests, so whether it’s the cabin temperature or you’d like your favourite food onboard, you can trust us to ensure this is all planned prior to your flight.
Car Rental
We work with 37 car rental companies around the world to find you the perfect car for your journey. Offering both short-term and long-term rentals, we have access to the lowest prices on the market and our experienced team will recommend the best supplier, insurance cover and payment options to make sure your rental runs smoothly.
Chauffeurs & Private Drivers
We provide chauffeur and private driver services worldwide through our extensive list of qualified providers. From cars to double-decker coaches, we will find you the perfect transfer to suit your requirements. We work with local companies to ensure their experienced drivers have good knowledge of the area, to ensure you reach your destination totally relaxed.
Group Travel
Group travel can be extremely complex to organise and manage and we use our experience to ensure the whole process is smooth and easy for you. We negotiate the rates based on the size of the group to ensure we are getting the very best price from the supplier. We securely store the details of everyone in your group so we can quickly and easily make bookings on your behalf. As most travel providers require a group contract, we use our expertise to ensure that you’re getting the very best contract terms, payment terms and cancellation conditions.
Other Services Include